The 4 Types of AI Applications

The 4 Types of AI Applications

Artificial intelligence consists of 4 primary waves of applications: Internet AI, Business AI, Perceptive AI, and Autonomous AI. Here are someexamples of each wave:

1 . Internet AI (e.g., Recommendation Services)

The use of the internet is becoming an individual experience due to algorithms that help tailor content according to a user’s preferences. Amazon, YouTube, Netflix all offer recommendations based on previous user history and preferences.

This technology has implications like filter bubble - wherein a user only encounters information that fits their bias and interests; troll factory – a barrage of posts or messages from questionable sources designed to influence political opinion or cause trouble; echo-chamber – much the same way as a filter bubble. Others include fake news etc.

2 . Business AI (e.g., Chatbots)

Chatbots already support many businesses by helping to deal with customer

service issues.  By responding to customer complaints and inquiries in real-time, chatbots suggest solutions to issues, recommend products or services, or otherwise, facilitate transfer to a human customer care agent if required. Call waiting times can be reduced through more wide-scale use of chatbots. Also, customer satisfaction can be greatly improved.

3 . Perceptive AI (e.g., Computer Vision)

Research related to computer vision has been ongoing since the 1950s. Computer vision is an application of AI that uses deep learning to recognize, classify, and react to digital images and videos. The recent improvements in computer vision have been boosted by improved computing power, smartphones, the ease in capturing images and videos, and the greater availability of the hardware required for computer vision. In today’s world, computer vision is used in healthcare for examining radiological images and making a diagnosis; in the infrastructure sector for predictive maintenance of infrastructure, detecting construction site safety violations, identifying cargo contraband, etc.; and also, in the retail industry for filing out-of-stock shelves.

4 . Autonomous AI (e.g., Self-Driving Cars)

Chatbots already support many businesses by helping to deal with customer service issues. By responding to customer complaints and inquiries inreal-time, chatbots suggest solutions to issues, recommend products or services, or otherwise, facilitate transfer to a human customer care agent if required. Call waiting times can be reduced through more wide-scale use of chatbots. Also, customer satisfaction can be greatly improved.

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